Welcome to the GroundWork group Help Desk


We want to help resolve your technical issue as quickly as possible.

To submit an issue through the online GWg Help Desk, you must become an authorized user. Directions follow.

NOTE: The GWg Help Desk is monitored from 8am-5pm, EST, Monday-Friday, except for major federal holidays. If you submit your user request during off hours or on the weekend, your request will be approved the next business day.

If this is an emergency technical support issue during normal hours of operation, please call the GWg Tech Support Line: 614-572-0980

Click NEXT to fill out an authorized user request.
You will receive an email confirmation for your request.

If you are already an authorized user, click here.